FAQ

What is DHAE?

It’s a short way of saying Dark, Heavy, Aggressive & Experimental music. It’s not necessarily a genre or anything, just a quick way to describe the vibe that our artists capture.

What kind of music do you carry?

Pretty much anything with the aforementioned “DHAE” vibe, we try not to be “genre specific” so anything that has one or all of those traits and has a DIY/independent philosophy is welcome. You can check out our artist roster here.

What kind of music do you NOT carry?

Any music that expresses supremacist, racist, homophobic, islamaphobic, anti-semetic, mysogynistc values or philosophies.  

Where do you ship?

We ship worldwide!

How quickly do you ship?

We pick, pack and ship everything within 48 hrs of receiving your order, once shipped we provide you with a tracking number. Please keep in mind that we do not personally deliver these packages, in the event that your package is lost or damaged, we WILL help take care of it ASAP. But please, emailing us a slew of profanities will not help fix your issue or the issues with USPS.

What is your return policy?

We offer returns on all UNOPENED/UNWORN merchandise within 30 days of receiving the product. Subject to a 15% restocking fee.

For damaged products, please contact us as soon as possible, after receiving your item and we’ll help you out ASAP. Photos always help and are much appreciated.

For lost items, please contact us with your tracking number and we’ll help you out with a replacement.

I have a question/issue with an order, how can I get in touch?

Please email us at Gaza@WretchedSin.com with your order number in the subject line and we will get back to you within 24 hours. 

Where do you ship from?

We ship from our office in El Segundo, CA.

I’m in a band and want to work with you, where can we send our recordings?

That’s great! Please email Gaza@WretchedSin.com with some brief info about your project and contact info, we’ll get back to you as soon as we can!

I want to review a record/artist in your catalog.

Thank you for the interest! Please contact Gaza@WretchedSin.com with the subject PRESS.

I want to book one of your bands!

Awesome! The best way to do so is to contact the band directly, feel free to visit the ARTIST page, from there you can find links to their social media and contact them directly regarding booking.